Privacy Policy
Last updated: July 22, 2026
NWOL (“we,” “our,” or “us”) is committed to protecting the privacy of medical practices and their authorized representatives who use the NWOL Practice Portal. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
When you register and use the Portal, we collect:
- Account Information: Practice name, first and last name, email address, phone number, and country.
- Usage Data: Information about how you interact with the Portal, including log data, pages visited, and features used.
- Practice Information: Details about your medical practice that you provide through the Portal.
2. How We Use Your Information
We use the information collected to:
- Create and manage your Portal account.
- Facilitate communication between your practice and NWOL.
- Provide and improve Portal features and services.
- Send transactional emails (account confirmation, password reset, notifications).
- Comply with legal obligations.
3. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third-party vendors who assist us in operating the Portal (e.g., hosting, email delivery), subject to confidentiality agreements.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to affected users.
4. Data Security
We implement industry-standard security measures to protect your information, including encrypted data transmission (SSL/TLS), secure password storage, and access controls. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your account information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.
6. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your account and associated data.
- Opt out of non-essential communications.
7. Cookies
The Portal uses cookies and similar technologies to maintain your session and improve your experience. You can control cookie settings through your browser preferences.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on the Portal with a revised date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@nwol.com.